Exclusive Wellness Care
Sale Event

1. Information Collection: We may collect personal information such as your name, phone number, email address, and delivery details when you place an order, contact support, or interact with our services.

2. Order Processing: The information provided is used to confirm orders, arrange deliveries, communicate order updates, and provide customer assistance whenever required throughout the purchasing process.

3. Cash on Delivery Orders: Since all purchases are completed through Cash on Delivery, we only collect information necessary to verify orders, coordinate delivery, and complete transactions successfully.

4. Data Protection: We use appropriate security measures and industry-standard safeguards to protect customer information from unauthorized access, misuse, alteration, or disclosure.

5. Account Security: Personal information is stored and managed using secure systems designed to maintain privacy, improve reliability, and support safe customer interactions.

6. Communication Updates: We may contact customers regarding order confirmations, delivery notifications, support requests, or important service-related information when necessary.

7. Third-Party Services: Limited customer information may be shared with trusted logistics and delivery partners solely for order fulfillment and shipping purposes.

8. Cookies & Analytics: We may use cookies and analytical tools to improve website performance, understand visitor behavior, and enhance the overall browsing experience.

9. Information Accuracy: Customers are responsible for providing accurate contact and delivery information to ensure successful processing and delivery of orders.

10. Data Retention: Information may be retained for operational, customer service, legal, and record-keeping purposes for a reasonable period as required.

11. Customer Rights: Customers may request access, correction, or removal of personal information by contacting our support team through available communication channels.

12. Policy Updates: This Privacy Policy may be updated periodically to reflect operational, legal, or service-related changes. Updated versions become effective when published.

13. Contact Information: For privacy concerns, information requests, or questions regarding data handling practices, customers may contact our support team for assistance.

1. Acceptance of Terms: By accessing and using our website, you agree to follow all Terms & Conditions. These rules apply to every visitor and customer using our services.

2. Product Availability: All products are subject to availability and stock status. We may update, replace, or remove products without prior notice when required.

3. Order Confirmation: Orders are processed only after successful confirmation. We reserve the right to cancel orders due to availability issues or verification concerns.

4. Payment Terms: We provide Cash on Delivery payment only. Customers must pay the complete order amount in cash directly to the delivery partner.

5. Delivery Policy: Delivery timelines are estimated and may vary due to location, courier operations, weather conditions, or unexpected circumstances.

6. Shipping Responsibility: We work with delivery partners to provide safe shipping. Delays caused by external courier issues may occur beyond our direct control.

7. Return Policy: Eligible products can be returned within 7–14 days after delivery if they remain unused, undamaged, and in original packaging.

8. Product Condition: Returned items must include original tags, accessories, and packaging. Used or damaged products may not qualify for return approval.

9. Pricing Information: Product prices may change without notice. The final price shown at the time of order confirmation will be considered applicable.

10. Customer Responsibility: Customers must provide accurate delivery details and remain available to receive orders placed through the Cash on Delivery option.

11. Service Updates: We may update website features, policies, or product information to improve customer experience and maintain service quality.

12. Support Assistance: For questions, order concerns, or policy-related issues, customers can contact our support team for proper assistance.

1. Return Window: Customers can request a return within 7–14 days after receiving the order. Return requests submitted after this period may not be accepted.

2. Product Condition: Returned products must be unused, unopened, and kept in their original packaging with all accessories, tags, and included items safely preserved.

3. Return Eligibility: Items must be returned in resalable condition. Products showing signs of damage, usage, or missing components may not qualify for return approval.

4. Non-Returnable Items: Gift cards, digital products, vouchers, opened personal care items, hygiene products, and perishable goods cannot be returned.

5. Return Request: Contact our support team with your order number, product details, and return reason to begin the return verification process.

6. Inspection Process: Returned items are inspected after arrival to confirm product condition before final return approval is completed.

7. Cash on Delivery Orders: All purchases are available through Cash on Delivery only. No online payment, card payment, or digital transaction option is provided.

8. Payment Confirmation: Customers must complete payment in cash directly to the delivery partner after receiving and checking the delivered order package.

9. Refund Method: Approved refunds for eligible returns will be handled according to the applicable return process and customer support confirmation.

10. Refund Timeline: Approved refunds are generally processed within 7–10 business days after return approval and completion of required verification.

11. Damaged Orders: If an item arrives damaged, incorrect, or defective, customers must report the issue within 48 hours with proper order details.

12. Replacement Support: Eligible damaged or incorrect products may qualify for replacement based on availability and successful verification by our support team.

13. Customer Assistance: Our support team is available to help with return questions, product concerns, and order-related issues through the available contact channels.

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